About Mitra 911

Where telemedicine apps end at a video call, we start at your door. Our doctors make on-site visits to hotels and villas across Yogyakarta, so patients never need to travel to a clinic while unwell.

With over 31 years of experience and having served travellers from more than 50 countries, Mitra 911 is trusted by numerous hotels and villas in Yogyakarta as their emergency healthcare partner.

All our doctors are internationally certified, experienced in treating international patients, and fluent in English and other foreign languages. That means smooth medical communication and full patient privacy without the need for a translator in the room.

The service is available 24 hours a day through a single WhatsApp message, with a guaranteed doctor arrival time of under one hour, covering Yogyakarta and surrounding areas including Malioboro, Tugu, Prawirotaman, Sleman, Kaliurang and Bantul.

What sets us apart

• 31 years of experience in on-call medical care
• Travellers from more than 50 countries treated
• Internationally certified doctors
• Active English and foreign-language communication — privacy preserved, no translator needed
• Guaranteed doctor arrival in under 1 hour
• 24-hour service, reachable by a single WhatsApp message
• Direct on-site visits to hotels and villas in Yogyakarta
• Standing medical partner to leading hotels and villas across Jogja